News | Round-up April 10

NHS Heroes for SMEs 

Middlesbrough surgeon, Dr Rachael Coates, a business partner behind the childcare app The Northern Nanny, has been working alongside her husband, Vascular Consultant Dr Reza Mofidi, to pull together a fantastic resource for SMEs during the coronavirus outbreak. 

Despite working extremely long and difficult days on the frontline, and parenting three children, the pair have teamed up in their spare time to write The Small Business Guide to Surviving COVID-19 Pandemic over the last two weeks. 

The resource aims to empower small business owners on how to deal with the crisis and understand the help available from the UK Government, as well as providing information on the pandemic and how to survive the economic consequences 

The book has been released on Teesside as a PDF to businesses in return for a charitable donation to the Philanthropic Foundation, with funds being used towards the local COVID-19 effort. 

Dr Rachael Coates, released The Northern Nanny app with her business partner Sarah Heward in May 2019 and since the app has been going from strength to strength, providing 525 hours of childcare monthly. 

You can donate here and email for your copy of “The Small Business Guide to Surviving COVID-19 Pandemic”. 


Appamondo help COVID-19 effort in #TechForGood initiative  

Based in Boho One, Appamondo, has recently supported Friends of Stretford Public Hall to launch a helpdesk to support the group’s efforts during the COVID-19 outbreak through the #TechForGood initiative. 

Appamondo set up a Zendesk instance to support the Stretford Mutual Aid Network in its efforts to address the issues the outbreak has presented. This includes providing volunteers who can deliver food, medication, checkins and befriending services. 

The digital resource manages calls from the community and directs volunteers to provide assistance, by sending inbound requests to the correct team and tasks assigned, tracked and completed. 

Food orders are confirmed, assigned to a ‘Shopping Team’ and then to a ‘Delivery’ through a referral process. Similarly, ‘Medication Status’ ensures that volunteers can check on prescription status, then pick up and deliver medication in a timely manner. 

From a wellbeing perspective, the helpdesk also manages ‘Check-in’ and a ‘Befriending Services’ run by volunteers, providing both a vital monitoring service and social interaction for people in the area. 


Digital City goes online 

As we all move online during the coronavirus outbreak, so too has business support initiative, Digital City. 

Digital City continues to provide support to Teesside based businesses, whether it be helping them to work online or providing advice to challenges that companies are currently facing. 

Support includes virtual one-to-ones, webinars, mentoring and masterclasses. Both the Accelerator and SCALE programmes have now been moved to online classroom workshops with the aim to continue with sessions. 

You can find out more here. 

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